Returns & Exchanges
At Kori Whiskey, we want you to be completely satisfied with your premium glassware and bar accessories. If your order isn't perfect, we offer a 30-day return policy for unused items in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization (RA) number.
- 2.Pack With Care
Carefully repackage your items in their original protective padding and box to ensure they are not damaged during transit.
- 3.Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days.